Privacy policy

We respect your privacy while browsing our website and are committed to protecting your privacy as an online visitor to our website.

You may change your details at any time by advising us in writing via email All information we receive from our customers is protected by a secure server.

Why do we collect your personal information?

Collecting your information is essential for us to provide our products and services to you.

It also helps us to understand your needs, enabling us to provide you with a greater quality of service. We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website, updates about our services and information in the form of an email.

How do we collect personal information?

We may collect information on or through this website that can personally identify you. We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out an online form on our website or emailing us your details. If you wish to cease receiving any such information you may let us know either by email and your request will be actioned immediately.

Do we disclose your personal information to anyone?

We may disclose your personal information where you have consented to us doing so. We may need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We will not disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of our business, our customers or third parties.

Is your personal information up-to-date?

It is important that the personal information we collect is accurate, complete and up-to-date. You can update the information by contacting us at any time or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. All data resides in a tightly controlled, secure data center. This means information about the identity and preferences of individual members is strongly protected against unauthorised access. We will maintain safeguards to protect the security of these servers and your personal information.

Can you access your personal information?

You may request access to the information we hold about you by contacting us by email. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country?

We do not send personal information outside the country unless to do so is authorised by law.

What about sensitive information?

Sensitive information can be about racial or ethnic origin, membership of a profession or trade, personal health or other personal information. We do not collect any such sensitive information.

Do we use cookies and pixels?

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on other websites you visit. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our Privacy Policy may change from time to time.

We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.